Skip to content

myTelfer.ca

CONNECTS YOU TO WHAT MATTERS

linkedin

Stéphane Ouellet, BCom
Director, Business Management, CSO, Research In Motion - Waterloo, ON, Canada

Stéphane Ouellet

At Research in Motion (RIM), Stéphane is currently Director, Business Management for the Customer Support Operations (CSO) organization. He leads the teams that create and deliver business functions to RIM call centres worldwide, including service level management, contract management, governance, planning, dashboards and measurements.

Prior to RIM, Stéphane worked at the London Health Sciences Centre (LHSC) for over 8 years, first as an Administrative Resident in the Integrated Strategic Alliances and Networks Portfolio.  Then, as Business Manager in the Women’s and Children clinical services area, he provided operational leadership in the Medical Genetics portfolio, financial support for internal and external stakeholders, and project leadership on several provincial system improvement initiatives, particularly in paediatric oncology and telemedicine.

While still at LHSC in 2006, Stéphane became the first Director for the Regional Shared Services (RSS), implementing Digital Imaging, Electronic Patient Record, and Business Systems in participating hospital sites throughout Southwestern Ontario.  He was responsible for the service’s overall operations including strategic planning, financial management, service level agreements, system performance, vendor relations, and HR management.  In early 2009, RSS began supporting a vendor neutral Digital Imaging Repository (DI-r) that connects PACS systems from hospitals and medical centers throughout four Local Health Integration Networks (LHINs).  Once fully implemented, the DI-r stored and shared an annual increment of 3.2 million imaging exams on a complex architecture, at the time the first of its kind in North America, and 2nd instance worldwide.

Prior to LHSC, Stéphane started his IT career with a 5-year span at London Life, accomplishing various roles in technical support, training, and client/mainframe systems design and implementation.

Stéphane holds a Bachelor of Commerce degree with Honours in Management Information Systems from the University of Ottawa, and a Masters of Business Administration from the Richard Ivey School of Business at the University of Western Ontario.

A native of Bathurst, New Brunswick, Stéphane currently lives in London, Ontario with his wife Tracy and their children Alex, Emma, and Sarah.

Leader Grid

 
Jay Wong
Alexandre Lefebvre
Michel Cadieux
Dennise Albrecht
Jamil Bhuya
Peter Hollett
Mary-Ann Massad
Ian Sinclair
Paul Vallée
Emily Jones
Chetan Baweja
Michel Houle
Huw Williams
Kevin Smiley
Anne-Marie Hubert
Chantal Courchesne
Christophe Richon
Vani Edwardson
Michael Chambers
Lee Fraser
Sean Moher
Dwight Mihalicz
Steven Drover
Ricky Chau
Nick Quain
Greg Fougère
François Julien
George Gritziotis
Okenge Yuma Morisho
Cathy Lewis
Louise Tardif
Christa Casey
Michael Runia
Lydia Di Francesco
Michael McFaul
Tom Philpott
Greg Matthews
Jon Bartlett
Marc Dupuis-Désormeaux
Charles Chamberlain
Sherry Noble
Nadia Scornaienchi
Dan Hilton
Justine Hendricks
Candace Tierney
Brennan Loh
Francoys Bourgon
Sarah Newell
Vincent Douville
Christopher Wilson
Alain Doucet
Chris Finlay
David Sharpley
Robert D'Aoust
Charla O'Connor
Christopher Sisto
Harley Finkelstein
Mike Groves
Wanda MacDonald
Jason Kerr
Anil Dilawri
Bilge Balci
Robert Hyams
Patricia McCarron
Ronnie Gavsie
Mark Farrell
Mike Carson
Jason Yeung
Chris Rotolo
Marcela Szucko
Éric Charette
Sean Murphy
Michelle Pickett
Peter Leuzinger
Dr. Steve Pelletier
Angsuman Rudra
Patrick Brizay
Stéphane Ouellet
Yves Bastien
Majella Morin
Jean Desgagne
Greg Tarasco
Pedro Carrasco
Bernie Ashe
Michael Burch
Amy Karam, IMBA
Herbert Strongeagle
Guy Laflamme
Dany Gagnon
John-Paul Cody-Cox
Bryan Belanger
Stacey Metulynsky
Jean F. Laurin
Dobrila Rancic-Moogk
Racha Farah
Candace Enman
James Yersh
Sean Murphy
Chaohui Peng
Roger Farley
Kim Ades
Dinakar Vaidya, CFP®
Luc Cardinal
Jennifer Garrett
Hugh Faloon
Maxime Lazard
Daniel Levac
Rekha Krishnamurthi
Martin Lalonde
Ian Telfer
Dan Moorcroft
Satheesh Gopalan
Jonathan Simon
Khusro Malik
Hatem Soltani
Frederic Michel
Serge Casault
Paul Pinkus
Christian Dion
Russ Morgan
Stéphane Bisson
Mona Fortier
Déric G. Dubien
Chantal Backman
Robert White
Simon Nasr
Saurabh R.  Popat
Michel Lavigne
Christian Coulombe
Angela Vanikiotis
Jean Marc Leclerc
Alain Villemure
Billy Triantafilos
Richard Bazinet
Kyle Braatz
Robert Boutin
Richard Zhang
Paul Knudsen
Joanne Lefebvre
Jean L. Laporte
Andrew Zadarnowski
John Hastings
Alexander Leslie
Anie Rouleau
Geoff Lebano
Linda Eagen
Denis Kingsley
Phil White
Jonathan Martin
Sebastien Dignard
David Mosley
Drew Huffman
Pamela Baxter
Alain-Michel Sékula
Christine Kincaid
Art Slaughter
Wooi Seong Cheam
Sarah Asad
Sarwar Qureshi
Dinesh Kandanchatha
Matthew Spoke
Gabriela Golumbovici
Jean-Pierre Soublière
Janet LeBlanc
Greg Cayen
John Duncan
Russ McLeod
Benoit Bazoge
Vik Chaudhary
Paul S. Crampton
Gabriel Di Primio
Tyler Steeves
Marc Malouin
Cory Young
Jean-Claude Bergeron
Fares El Sabbagh
Luc Fortin
Jennifer Butson
Andre Bolduc
Mimi Lowi-Young
Geneviève Bonin
Kathleen Kemp
Carol T Culhane
Tim Ragan
John Kurvink
Dan Hawes
Rob Hyams

Alumni Leaders: Get on the map!

Add your profile to this site

Telfer School Programs

The Bachelor of Commerce (BCom) provides students a complete business education: academic excellence, a rewarding student life, and distinctive personal and career development opportunities.

Stats: 17478 Alumni

Program site

The Telfer MBA gives students the power to outperform: lead people, take charge of organizations, allocate resources effectively and articulate a strategic vision—all fundamental skills of high-performing business leaders.

Stats: 4860 Alumni

Program site

Our Executive MBA Program provides a uniquely stimulating and rigorous professional development experience that will enhance your general management capabilities. The program opens up global, practical and relevant business experiences for ambitious professionals—experiences these students use to explore international business, experience management through hands-on consulting projects and gain the leadership skills necessary for success in today’s global economy.

Stats: 1017 Alumni

Program site

Our Master of Health Administration (MHA) provides students with the expert knowledge, practical skills and hands-on training they need to translate their passion for health into genuine results for Canadians.

Stats: 961 Alumni

Program site

Our Master of Science in Management (MSc) equips students with the knowledge and skills to examine management challenges from a variety of viewpoints, conduct informed research, and uncover findings that can be used by managers to solve pressing problems.

Program site

Our Master of Science in Health Systems (MSc) prepares students to help healthcare practitioners and managers achieve the most vital outcomes of modern healthcare: lower costs, better patient outcomes and improved healthcare services. This program trains them to “think differently” and become an agent of change.

Program site

The Telfer PhD in Management is unique and focused, designed to create the depth and breadth that makes an impact in business – and the world. Our unique approach surrounds our students with unusual and exceptional opportunities for learning and development – just one of the many reasons we are so proud of our PhD in Management program.

Program site