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John Duncan, EMBA
Group HR Director, Royal Mail - London, United Kingdom

John Duncan

John Duncan is Group Human Resources Director, Royal Mail in London, UK. Royal Mail is the national postal service of the United Kingdom. Royal Mail Holdings plc owns Royal Mail Group Limited, which in turn operates the brands Royal Mail (UK letters), Parcelforce Worldwide (UK parcels) and General Logistics Systems GLS (European parcels business). Post Office Ltd, which provides counter services, is a wholly owned subsidiary. John was previously Senior Vice-President, Human Resources, Canada Post. In this role John was focused on strengthening the overall management team as well as furthering employee engagement objectives and cultural change. John holds a Bachelor of Arts degree in Law from Carleton University and an Executive MBA from the University of Ottawa. He is a Certified Management Consultant (CMC), Certified Human Resource Professional (CHRP), and a Certified Fraud Examiner (CFE). He has also completed the Advanced Programs in Strategic Change Management and Human Resources Management at the University of Toronto's Rotman School of Business, the University of Windsor's Advanced Alternative Dispute Resolution program and the Graduate Certificate in Executive Coaching from Royal Roads University. He obtained the Chartered Director (C.Dir.), and the Human Resources and Compensation Committee Certified (HRCCC) designations from The Directors College (a joint venture of McMaster University and The Conference Board of Canada). He is currently a Doctoral candidate in the Wharton School, University of Pennsylvania’s Chief Learning Officer program. John was previously a member of the Board of Directors of SCI Logistics Inc., a Canada Post subsidiary company, where he chaired their HR and Pensions Committee and also the Canadian Council for Aboriginal Business.

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The Telfer MBA gives students the power to outperform: lead people, take charge of organizations, allocate resources effectively and articulate a strategic vision—all fundamental skills of high-performing business leaders.

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Our Executive MBA Program provides a uniquely stimulating and rigorous professional development experience that will enhance your general management capabilities. The program opens up global, practical and relevant business experiences for ambitious professionals—experiences these students use to explore international business, experience management through hands-on consulting projects and gain the leadership skills necessary for success in today’s global economy.

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Our Master of Science in Management (MSc) equips students with the knowledge and skills to examine management challenges from a variety of viewpoints, conduct informed research, and uncover findings that can be used by managers to solve pressing problems.

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Our Master of Science in Health Systems (MSc) prepares students to help healthcare practitioners and managers achieve the most vital outcomes of modern healthcare: lower costs, better patient outcomes and improved healthcare services. This program trains them to “think differently” and become an agent of change.

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The Telfer PhD in Management is unique and focused, designed to create the depth and breadth that makes an impact in business – and the world. Our unique approach surrounds our students with unusual and exceptional opportunities for learning and development – just one of the many reasons we are so proud of our PhD in Management program.

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